Privacy Policy

1. Introduction

TextileSignals ("we", "our", or "us") operates the Textile Signals service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and subscription dashboard.

2. Information we collect

We collect information you provide directly:

• Account details: email, name, company
• Payment and billing information (processed by our payment provider)
• Communications when you contact us

We also collect usage data such as IP address, browser type, and pages visited to improve our service and prevent abuse.

3. How we use your information

We use your information to provide and improve the service, process payments, send account-related notifications, respond to support requests, and comply with legal obligations.

4. Data sharing

We do not sell your personal data. We may share data with service providers (hosting, payment processing, email delivery) under contract to support our operations. We may disclose information if required by law or to protect our rights and safety.

5. Data retention

We retain account and usage data for as long as your account is active and for a reasonable period afterward to comply with legal obligations and resolve disputes.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, or to object to or restrict certain processing. Contact us to exercise these rights.

7. Security

We use industry-standard measures to protect your data, including encryption in transit and at rest. No method of transmission over the internet is fully secure; we encourage strong passwords and account hygiene.

8. Contact

For privacy-related questions, contact us at our contact page.